Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
If you have not received your rates bill or want a copy of a previous rates bill.
Tīkina he kape o tō pire rēti o te wā nei, o mua rānei Get a copy of your current or previous rates bill
What to do if you have not received a property rates bill
If you have a myAUCKLAND account
- Log in to your myAUCKLAND account.
- Under the 'My property rates' heading, you will see a 'Go to my property rates' button.
- Select the relevant property, then from the drop-down Actions menu, click on the 'Pay rates, view statements and balances' option.
- Under the 'Your rates bill' heading, select the 'Download rates bills' button.
If you have not yet added a property to your myAUCKLAND account, visit How to add a property to myAUCKLAND.
If you do not have a myAUCKLAND account
If you have not received your rates bill or you want a copy of your rates bill, call us on 09 301 0101 or visit one of our libraries with council services.