Whakapā mai, e whāki raru mai rānei ki a mātou Contact us or report a problem

  • Report a problem

    Find out how you can help care for your community by reporting a problem to us.

  • Our contact details

    Find out about the different ways to contact us

  • Make an enquiry online

    Complete this form to contact us about any non urgent enquiries or issues, or to give us a compliment.

  • Visit us

    Locations of libraries with council services across Auckland. Check our opening hours, services available, location maps and parking information.

  • Make a formal complaint online

    Submit a formal complaint to us online.

  • Community safety and support

    Learn about how to keep safe in our community and what to do if you need support. Read about the organisations that can help you.

  • Our Customer Promise

    Read our Customer Promise outlining what you can expect from us. Also find out how you, a member of the public, can help us deliver a high standard of customer service.