Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
Account2Account (A2A) is a payment method for customers who do not have, or do not use a credit card.
You can use A2A to make payments on our website directly from your bank account.
Speak to your bank for more information about A2A transfers.
If the A2A service is not available, you will need to:
Follow the instructions on myAUCKLAND and wait while your rates payment is processed.
Your payment will appear in your rates account after two working days.
Visit the Windcave website for more information about A2A payments.