Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
If you have agreed to get both your rates bills and property valuations by email, you cannot stop just one of these services.
This menu will only display if you have already added a property to your account.
Send an email to enquiry@aucklandcouncil.govt.nz and include:
Contact us on Call Auckland Council helpline on 09 301 0101 and ask to stop getting your property rates bills and valuation notices by email.
It will take up to five working days to stop getting your property rates bills and valuation notices by email. Depending on when you cancel receiving these rates bills, you may still receive the next bill by email.
We will send your future property rates bills and valuation notices by post.