Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
Your property rates bill consists of three parts:
The UAGC is a fixed charge applied to every separately used or inhabited part (SUIP) of a property.
This means if you have a home with a flat, unit, additional or minor dwelling, you will pay two fixed charges.
The general rate is based on:
The general rate funds a range of services we provide, such as:
We charge business rates for serviced apartments unless they are used as long-term residences.
To avoid paying business rates, you must provide proof of a long-term stay, like a current utility bill. We may also ask you to complete an annual declaration form.
In 2021/2022 we changed the definition of the Urban Rating Area (URA). It now includes all land within the Rural Urban Boundary, except land zoned future urban and Warkworth.
Farm and lifestyle properties within the URA are now considered urban residential. These properties will have their rates set on the same basis as properties with similar access to council services and facilities.
Targeted rates pay for specific services or projects. They can be set generally across all ratepayers or to specific ratepayers in certain areas.
Current targeted rates include:
Rates apply to each separately used part of a property, such as a house, flat, unit and apartment.
Visit Rates for separately used or inhabited parts of a property (SUIP) to find out how we charge rates for SUIPs when part of your property is used by someone else.
Some ratepayers pay more or less in general rates than others with the same value property. We define the categories using location and land use.
Business and residential properties located within the urban rating area pay higher urban rates. Properties located outside the urban rating area pay lower rural rates.
Some properties in special areas might also need to pay a targeted rate such as:
Visit Annual Plan 2025/2026 to learn how we apply these rates.