Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
49 Commercial Road
Helensville
Opening hours
Visit Helensville Library for opening hours.
Our services
Request for service
- All council services requests.
For example, dog registration and rubbish and recycling.
Request for information
- General enquiries on all council information.
For example, rates and valuations and regulatory services information (consents and licensing).
LIMs and other property services
- Support to apply for property-related documents.
For example, property files and Land Information Memorandum.
Payments and bookings
- Payments of invoices and accounts.
Customer parking
Free parking at the rear of the building and on surrounding streets.
Payment options
- Eftpos.
- Credit card (Visa, Mastercard and American Express). A card payment fee of 0.67 per cent of your payment amount applies.