Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
131-133 Ocean View Road
Oneroa
Waiheke Island
Opening hours
Visit Waiheke Island Library for opening hours.
Our services
Request for service
- All council services requests.
For example, dog registration and rubbish and recycling.
Request for information
- General enquiries on all council information.
For example, rates and valuations and regulatory services information (consents and licensing).
LIMs and other property services
- Support to apply for property-related documents.
For example, property files and Land Information Memorandum.
Payments and bookings
- Payments of invoices and accounts.
Customer parking
Street parking is available, but in very high demand.
Payment options
- Eftpos.
- Credit card (Visa, Mastercard and American Express). A card payment fee of 0.67 per cent of your payment amount applies.