Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
To request a bin repair or report a missing bin, complete the form to:
We no longer provide 140L rubbish bins for North Shore, Waitākere or Papakura. We will replace your 140L bin with a standard 120L bin.
Do not use this form to report a damaged or stolen kitchen caddy Smaller white bin to collect food scraps in the kitchen before transferring them to the larger food scraps bin outside.. We do not repair or replace kitchen caddies.
Visit How to get rid of unwanted items for information on disposing of household rubbish while waiting for your bin to be repaired or replaced.