Tono kia whakaitihia te utunga reiti Apply for a property rates rebate

If you have previously received a property rates rebate, you will receive a property rates rebate application form and guide in early August with your property rates bill.

Property rates rebate calculator 

Use the Property rates rebate entitlement calculator to get an estimate of your rates rebate entitlement. Include your annual Watercare charges (if applicable).

Rates rebate thresholds 

Maximum rebate amount 

The maximum rates rebate is $805.

Income threshold for a rates rebate 

You will need to provide us with your total household income. This is the amount that you and any spouse, partner or joint home owner who lives with you, earned before tax.

The Department of Internal Affairs' current threshold for a rebate is:

• $45,000 per year for SuperGold cardholders
• $32,210 for non-SuperGold cardholders.

You may still be eligible for a rebate even if you earn more than the income threshold.

Income allowance for dependents 

Additional income allowance for dependents is $500 per dependent.

Evidence of income and living at the property 

You will need to provide evidence of income to assess your eligibility and the amount of your rates rebate. You must have lived in your property from the start of the rating year 1 July 2025.

Water rates

Water rates are included in the calculation. We will fill in water rates amounts for all areas except the former Papakura District Council area.

If you live in Papakura you need to request water rates information for the last 12 months (1 July 2024 to 30 June 2025) from Veolia Water.

• Your rates bill for the current rating year.
• Copies of statements of all types of income received for year ended 31 March 2025, for you and your partner or joint homeowner:
  • wages or salary
  • Work and Income benefits
  • Work and Income supplements (such as an accommodation supplement)
  • personal superannuation
  • interest or dividends
  • overseas income (converted to New Zealand dollars)
  • rental income
  • trust income
  • ACC earnings compensation
  • any other income.
• If you are self-employed, provide a statement which shows how your net profit was calculated (gross income less your expenses). You or your accountant can prepare this. Your statement must list all your expenses.
• Proof of interest received - contact your bank and request a Resident Withholding Certificate (RWT) for the period 1 April 2024 – 31 March 2025.
• If you are an owner of an owner-occupier house or flat, provide a completed Owner-occupier rates rebate declaration form (step 3) with your application.
• If you are a SuperGold cardholder, provide a photocopy of the signed side of the card with your application. You can also take your signed SuperGold card to any Auckland Council library for verification.

For more information, or if you are having trouble filling out the application form, call us on 09 301 0101 or visit any Auckland Council library.

If you have not received a property rates rebate application and you think you might be eligible, download a property rates rebate application form.

Complete a property rates rebate application form 

Read the property rates rebate application guide before filling out this form.

Property rates rebate application guide 

Property rates rebate application form

Retirement village declaration certificate 

Complete this form if you live in a retirement village and want a property rates rebate.

By post

Post your completed property rates rebate application form with supporting documents to

Rates Rebates
Auckland Council
Private Bag 92300
Victoria Street
Auckland 1142

In person

​Bring your completed property rates rebate application form with supporting documents into any Auckland Council library.

You need to provide all requested information so we can calculate your rebate. We will return incomplete applications.

It will take about 15 working days to process your application. During busy periods, it can take up to two months. Busy periods are normally August to November and April to June.

We will write to you to let you know if your application is successful, and the amount of your rebate.

We will credit the rebate amount to your property rates account once we process and approve your application.

We will let you know how much you have left to pay on your next property rates notice.

The amount of rebate depends on:

• your Auckland Council rates
• the number of children or other dependents you support
• your gross income and any overseas income for the tax year ended 31 March 2025
• if you are a SuperGold cardholder
• your water rates.

Start by reading all the sections in the form.

You can leave Section 5 blank, unless you live in Papakura and get water supplied to you from Veolia, or you are under a body corporate agreement. In these two cases, you need to fill in your water rates details.

The rates rebate eligibility chart is not accurate unless you combine the totals of your council rates and water rates payments.

If you list your income as ‘zero’, you need to explain how you are paying bills.

Gather your documents 

For each dependent that you list, you will need to provide details of any benefits received. 

You can get your proof of income from WINZ or IRD. (Income means money received before tax.)