Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
Visit Due dates for rates payments for this year's quarterly payments.
Utu reiti kua hipa kē me ōna whiu tāpirihanga Overdue property rates payments and penalties
When rates instalments are due
When we apply penalties
We apply the following penalties:
- If you do not pay your rates instalment in full by the due date, we charge 10 per cent of any amount owing.
- If you have unpaid rates and penalties at the end of the rating year, we charge a further 10 per cent on this outstanding amount.
- We will apply a further 10 per cent penalty to any amounts still unpaid six months after the end of the rating year.
We do not charge GST on rates penalties.
Help to pay property rates
If you need help paying your rates on time, visit Request a postponement of a property rates payment or Apply for a property rates rebate for information about these options.
Contact us on 09 301 0101 to speak with our credit control team to discuss ways to pay outstanding property rates.
We credit payments towards the oldest overdue amount. In some cases, you may be eligible for a refund on a rates penalty.
Visit Remission of rates penalties to learn more.
How to view your rates balances
If you have already signed up to myAUCKLAND
If you're registered for myAUCKLAND, you can log in and check your balances online for all your properties.
- Once you have logged in, click the 'My property rates' button and select a property.
- You can view your balances under the 'Your property rates balance' heading.
If you haven't signed up to myAUCKLAND yet
If you are not registered for myAUCKLAND, you can sign up now.
You will need to add a property before you can view your balances and account transactions.
- Once you have logged in, click the 'My property rates' button and select a property.
- You can view your balances under the 'Your property rates balance' heading.