Placards are used to:
After a rapid building assessment has been completed, the property will be issued either a white, yellow or red placard.
If your property has a white, yellow or red placard issued, you will receive an email from us with a letter attached.
This letter confirms your current placard status and your Request for Service (RFS) number.
You can use the placard status confirmation letter as an official document to provide evidence of the status of your property to any interested parties, including banks, insurance companies, and the police.
If your placard status changes, you will receive an updated status letter.
We are emailing letters of confirmation as quickly as we can.
If you haven't received a placard status confirmation letter via email or post yet it may be because:
Complete the contact information form to check if we have your correct contact details.
White placards indicate a building has suffered light or no damage and can be used.
A white placard does not necessarily mean the building is safe, as there could be unobserved damage.
You may still want to get your own professional service checks done (building, engineering, electrical, plumbing, etc.).
Yellow placards indicate a building may have sustained moderate damage and access is restricted.
Yellow placards can be Y1 or Y2:
Red placards mean entry is prohibited. The building may pose a significant risk to public safety, health, and wellbeing. The risk could be from the building itself, from adjacent buildings or from land instability.
It does not necessarily mean the building will need to be demolished.
Red placards can be R1 or R2:
Physical placards can be removed once there is evidence that damage to the property has been fixed or the property has been made safe again.
Key steps include:
If you are a landlord, communicate with your tenants about the placard status of the property.
If you are a tenant who has not had contact from your landlord, and you are unable to reach them, email rbacomms@aucklandcouncil.govt.nz to let us know.
Placards will be recorded on property LIMs.
We disclose this information under Section 44A of the Local Government Official Information and Meetings Act 1987.
Unless there are exceptional circumstances, future LIMs issued for the property will include the placard history.
The most up-to-date placard status will show as 'open'.
Once the property is repaired, the placard will show as ‘closed’.
White placards will show as ‘closed’ after 21 days.
If we confirm a placard has been issued in error, for example, if a placard is placed on the incorrect address, it will not be noted on any future LIMs.
