Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
Āwhina ki tēnā, ki tēnā i muri iho o tētahi aituā māori Help for individuals after a natural disaster
West Coast beach residents who have now been granted access to their placarded properties are entitled to two free waste drop-offs at Waitākere Refuse and Recycling Transfer Station.
You must book before you arrive at the transfer station by calling 0800 22 22 00. Anyone who arrives without a booking will be charged for their waste disposal.
We can only accept flood-damaged household items. We will not accept any garden, landscaping or building waste.
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Financial help for recovery from a disaster
Learn about the financial support that is available to Aucklanders after an extreme weather event.
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Help with mental health after a natural disaster
Learn about mental health help that is available following an extreme weather event.
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Help with insurance claims to repair and rebuild your property
Understand the insurance claims process, what to expect and what support you may be entitled to.