Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
Last updated: 20 October 2025
Our document library will help you get important information about the storm recovery process.
These handbooks will guide you through the process for your category.
These guides will help you understand how we assess future risk on your property.
Guides to help you understand our storm recovery processes and how you can request a review of a decision.
We used these agreements to guide our decision-making about storm recovery efforts.
These documents will help you understand how we came to our decisions about recovery efforts.
These documents will help you arrange your report through a registered geotechnical engineer.
Categorisation factsheets in English, Hindi, Korean, Samoan, simplified Chinese, te reo Māori and Tongan.
Translation guides featuring Navigator support information in Tongan, simplified Chinese, Samoan, Korean, Hindi and te reo Māori.
These guides will help you understand our storm recovery work.