Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
Ratepayers, owners or authorised property managers of non-residential properties can:
Non-residential properties include:
Franklin and Rodney customers can request rubbish bin services now. Rubbish collections started from 30 June 2025 (Franklin) and from 1 September 2025 (Rodney).
Non-residential properties will not get a rubbish bin automatically. If you want a rubbish bin at a non-residential property, you must request one.
For more information about Franklin and Rodney's rubbish services, visit Franklin’s rates-funded rubbish collection and Rodney’s rates-funded rubbish collection.
Select 'Request bins for a new waste service' on the Request a bin service form.
For information about bin size options and charges, visit Rubbish and recycling bin options and charges.
For information about your rubbish or recycling collection day, visit Find your rubbish, recycling, and food scraps collection day.
Make an enquiry online and provide:
We recommend that you cancel your rubbish or recycling bin service in early June. When you pay for these services, you pay until the end of the rating year (30 June). If you cancel your service before June, we will not refund you for the months you paid for but did not use.